The Client - Royal Berkshire NHS Foundation Trust

One of the largest general hospital foundation trusts in the UK, serving a population of over half a million, the Royal Berkshire NHS Foundation Trust are responsible for healthcare in Berkshire. This includes running The Royal Berkshire hospital in Reading, UK, which itself employs over 5,000 staff and has an annual budget of £228 million.

As videoconferencing has become more prevalent in the healthcare industry, the NHS trust is adapting to equip its facilities accordingly.

Crossover were engaged by Samsen Technology, who provide IT and technology services and staff for the NHS, to design, supply, install and support videoconferencing and presentation systems for various meeting spaces on the estate. The contract was awarded due to Crossover's proven expertise in delivering high-quality audiovisual and videoconferencing systems for all types and sizes of boardroom, meeting room and event space.

AV and Videoconferencing for Meeting Rooms

The requirements for the first meeting room to be upgraded included providing users with a simple means to use Microsoft Teams, along with high-quality videoconferencing and the ability for users to connect their own laptops for presentation or videoconferencing.

Crossover selected Crestron’s Flex range based on its excellent performance in other similar office and meeting space projects, and its 'native integration' with Microsoft Teams i.e. the system presents users with a familiar Teams interface, running on the touch screen that the user interacts with.

In addition, BYOD (Bring Your Own Device) is supported on the system, allowing users to run a software-based conference from their laptop on any other platform (Skype, Zoom, Webex etc), taking advantage of the room’s VC equipment.

An advanced central ‘speakerphone’ with touch panel displaying the familiar Microsoft Teams interface provides users with a point of control for the meetings, as well as high quality audio and microphone capture.

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A Crestron Mercury speakerphone, with touch screen running the familiar Teams interface, provides intuitive control to initiate and join conference calls.

Project Challenges

Crossover worked with Samsen Technology to integrate the Crestron videoconferencing systems into the hospital’s IT network, which presented some challenges due to the network security in place in the building.

Custom home screen graphics were installed on the Creston system, which appear on the room display when the system is not in use.

To help staff operate the AV systems, Crossover provided a customised user guide explaining in simple terms all the main features of the Crestron Flex system.

Further Project Wins!

With the success of the Crestron system, Crossover were engage to equip a second meeting room with the a very similar system, but utilising dual displays. After a further successful project, Crossover were invited to upgrade the hospital boardroom.

Read more about our recent case studies here.

Contact us here for more information about AV and videoconferencing systems for meeting rooms, boardrooms, offices and healthcare facilities.

Photo credit: Royal Berkshire Hospital exterior photo at top of page by Juan J. Martínez from Exeter, UK (CC BY-SA 2.0)

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Client: The Royal Berkshire NHS Foundation Trust
Site: Royal Berkshire Hospital, Reading
Projects: AV and videoconferencing systems for meeting rooms and boardroom
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